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How to Cancel a Hotel Room
Cancelon has closed. Flights have stopped, hotels were closed, and travel was put on hold. We could not predict such an event. No one could. The travel industry was the first to suffer from this global pandemic and continues to suffer still. Unfortunately, we have suffered as well.
Do not assume that because you find a company on Trip Advisor that means it is a good company!! Trip Advisor allows many companies to pay and use the services of this web site. Please do your own research on these companies as we have heard many horror stories from folks who book and then have problems. Why would you give up front money to any company that has no reviews and you know nothing about it???? Cancelon is weird. I'm a seasoned traveller. So when I came across an amazing rate for a hotel, when they were "sold out" through others, and every other hotel in Dusseldorf was crazy rates because of a conference, I was wary. However, I needed a room, and so I took my luck and booked Cancelon, through a link on Tripadvisor. I immediately emailed the hotel, who confirmed the room reservation, so I breathed a sigh of relief. Come check-in day, everything went smoothly.